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Privacy Policy

Introduction

Miranda Pool Services (“Miranda Pool Services,” “we,” “our,” or “us”) provides residential and commercial pool maintenance, cleaning, and repair services in the United States.

We are committed to protecting the privacy of our website visitors, customers, and leads.

Because the United States does not have a single comprehensive federal privacy law, we align this policy with:

  • The Federal Trade Commission Act (Section 5)

  • Applicable state privacy laws (e.g., California, Virginia, Colorado)

  • Industry best practices for service-based businesses

Scope

This Privacy Policy applies to all personal information collected through:

  • Our website

  • Contact forms (including “Get a Quote”)

  • Email communications

  • Phone inquiries

  • Social media interactions

Information We Collect

Category Examples

Identifiers
Name, email address, phone number, service address, IP address

Service Data
Requested services, pool details, appointment information

Internet Activity
Browser type, pages visited, cookies, session data

Voluntary Content
Messages, inquiries, quote requests, feedback
We do not intentionally collect sensitive personal data or data from children under 13.

Purposes of Processing

We use your information to:

  • Provide quotes and schedule services

  • Communicate regarding appointments and requests

  • Deliver and improve our pool services

  • Analyze website performance and user behavior

  • Send service updates or marketing communications (with opt-out option)

  • Comply with legal obligations

Legal Bases Under U.S. Federal Law

Basis and Explanation

​

Consent: You submit your information voluntarily

Contract:  Required to provide requested services

Legitimate: InterestImprove operations and customer experience

Legal: ObligationCompliance with applicable laws

​

We design our practices to comply with FTC standards and avoid any deceptive or unfair practices.

How We Share Information

We do not sell or rent personal data.

We may share information with:

  • Website and hosting providers (e.g., Wix)

  • CRM and communication tools

  • Analytics providers (e.g., Google Analytics)

  • Service partners necessary to fulfill operations

  • Legal authorities when required

Marketing Communications

All marketing emails:

  • Clearly identify our business

  • Use accurate subject lines

  • Include our contact information

  • Provide an unsubscribe option

In compliance with the CAN-SPAM Act.

Cookies & Similar Technologies

Our website uses cookies to:

  • Improve user experience

  • Analyze website traffic

  • Support performance and functionality

You may disable cookies in your browser settings, although some features may not function properly.

Children’s Privacy

Our services are not directed to individuals under 13 years old.

If we become aware of such data collection, we will delete it in accordance with COPPA.

Data Security

We implement reasonable safeguards, including:

  • Secure hosting environments

  • Encryption in transit

  • Restricted access controls

However, no system is completely secure.

International Transfers

Your information may be transferred to and processed in countries outside of your state or the United States, particularly through third-party service providers such as hosting platforms, analytics tools, and communication systems.

By using our website and submitting your information, you acknowledge and agree that your data may be transferred to and processed in locations where data protection laws may differ from those in your jurisdiction.

When such transfers occur, we take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy, including relying on service providers that implement appropriate safeguards and security standards.

Your Privacy Rights

Depending on your state, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Opt out of marketing communications

To exercise these rights, contact:

📧 info@mirandapoolservices.com

We will respond within 30 days.

Changes to This Policy

We may update this Privacy Policy at any time.

Updates will be posted with a revised effective date.

Contact

Miranda Pool Services

📧 Email: info@mirandapoolservices.com

📞 Phone: +1 (954) 213-7484
📍 Service Area: Miami FL

Consistent with the Federal Trade Commission (FTC) “notice-and-choice” framework and applicable state privacy laws, you may have the right to:

  • Access the personal information we hold about you;

  • Request correction of inaccurate or outdated information;

  • Request deletion of personal data that is no longer necessary;

  • Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at:
📧 info@mirandapoolservices.com

We will respond to your request within 30 days.

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